Our website address is: https://www.aquafarmbuddy.com.
AquaFarmBuddy.com is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected according to the highest privacy and protections standards adopted worldwide. We strive to ensure an effective data protection program which complies with existing law and abides by the data protection principles. However, we recognize our obligations in updating and expanding this program to meet the demands of the GDPR and other jurisdictions.
Your information will not be shared, rented or sold to any third party
We use some security measures to protect your non-public information from unauthorized users
We give you the possibility to control the information that you shared with us (opt-out)
AquaFarmBuddy.com is committed to processing data in accordance with its responsibilities under the GDPR.
Article 5 of the GDPR requires that personal data shall be:
Processed lawfully, fairly and in a transparent manner in relation to individuals;
Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes, further processing for archiving purposes in the public interest, scientific or historical research purposes shall not be considered to be incompatible with the initial purposes;
Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures
We will clearly inform you when information that personally identifies you (“personal information”) is asked for and you will have the choice to provide it or not. Generally, this information is requested when you [subscribe/install/download] to product updates, newsletters or other online services.
We use your personal information for the following purposes:
To provide you information that will allow you to use our services
To automatically customize your documents with your information
To alert you of software upgrades, updates, discounts or other services from AquaFarmBuddy.com
We collect your email when your subscribe as a member or to receive our newsletter, in order to send your informational communications related to the Aquaculture and Aquaponics industry, such as their purpose and the best use you can make of them . We also collect your email to send you our promotional offers.
When you place your order with us, we collect your email in order to correspond during the process. We also collect your phone number in order to contact you in case these emails bounce back because of a typo in your email address and if we cannot ascertain what the correct email address is.
We also contact the phone number that is provided if we suspect that the cardholder’s credit card information has been compromised, i.e. used in a fraudulent way. Please note that we do not store any credit card information. We use PCI compliant 3rd party payment gateways only.
We also use our clients’ email in order to notify of the release of updated versions of the software, new services or promotional offer
When you provide your personal information, you consent that it can be used for the above purposes and that Aquafarmbuddy.com is an authorized holder of such information. If you choose not to register or provide personal information, you can still use some sections of our website but you will not be able to receive additional services or access certain areas that require registration. When you activate your account, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page
Access to your information
You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information simply enter your profile area in your account or request that we send you this information.
Security of Information
AquaFarmBuddy.com is strongly committed to protecting your information and ensuring that your choices are honoured. We have taken string security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration or destruction. All sensitive data is stored behind firewalls on secure servers with restricted employee access.
We guarantee that all e-commerce transactions follow the latest security measures and use the best available technologies. Secure Sockets Layer (SSL) technology is employed when you place online orders or transmit sensitive information. SSL is one of the safest methods of passing information over the internet.
Retention of informationRetention of information
EU and EEA Users’ Rights
If you are habitually located in the European Union or European Economic Area, we have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
You have the right to access your personal data and, if necessary, have it amended or deleted or restricted. In certain instances, you may have the right to the portability of your data. You can also ask us to send marketing communications and not to use your personal data when we carry out profiling for direct marketing purposes. You can opt out of receiving email newsletters and other marketing communications by following the opt-out instructions provided to you in those emails. Transactional account messages will be unaffected if you opt-out from marketing communications.
What we do with the information you share
Your information is never shared outside the company without your permission. Inside the company, data is stored behind firewall on secure servers with restricted user access.
When you register to AquafarmBuddy.com , you asked to provide your contact information, including a valid email address. We use this information to send you updates about AquaFarmBuddy.com order confirmations and information about our services. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the products or services you ordered at that time.
We may on occasion require the help of other companies to provide limited services on our behalf, such as packaging, shipping and delivery, customer support and processing event registrations. We will only provide such companies with the information required for them to perform these services; these service providers are bound by strict privacy policies and are prohibited from using your information for any other purpose.
In very rare instances AquaFarmBuddy.com may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AquafarmBuddy.com or the site; (b) protect and defend the rights or property of AquaFarmBuddy.com and its family of websites and properties; and (c) act in urgent circumstances to protect the personal safety of users of AquaFarmBuddy.com , its websites, or the public.
How to opt-out
We provide users with the opportunity to opt-out from receiving updates on our products, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page
However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions of personal information, or other users of the site may misuse or abuse your personal information that they may collect from the site.
If you want to prevent a third-party advertiser from collecting data, currently you may either visit each ad network’s web site individually and opt out or visit the NAI gateway opt-out site to opt-out of all network advertising cookies. Click Here for the NAI gateway opt-out site.
This site will also allow you to review the third party advertising companies’ privacy policies.
Changes to this Policy
If for some reason you believe AquaFarmBuddy.com has not adhered to these principles, please notify us and we will do our best to promptly make corrections
Questions or Comments
For information about how to contact AquaFarmBuddy.com please visit our contact page Click here
Dated May 2020
What personal Other data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.