AquaFarmBuddy.com – Terms & Conditions

This document sets out our terms and conditions for your use of the AquaFarmBuddy.com social media Community. 

We have created some terms and conditions (the Rules) which set out the terms for your use of the AquaFarmBuddy.com social media Community, which currently spans comments on AquaFarmBuddy.com website and on Facebook

Please read the following Rules carefully, as they provide information about using the AquaFarmBuddy Community in a way that is respectful and lawful. By using, or submitting material to, the AquaFarmBuddy.com Community you agree that your have read, understood, accept, and agree to abide by, these Rules.

The terms, conditions and policies that apply to specific social networks, such as Facebook, also apply to the AquaFarmBuddy.com profiles they host. We recommend that you familiarise yourself with those terms and conditions before participating in the AquaFarmBuddy.com Community and we disclaim any liability associated with your use of those services, or for your failure to view or comply with their terms, conditions and policies. Where there is a conflict between these Rules and the terms and conditions of the relevant social media channels, the social media channels’ terms and conditions will prevail.

Moderation of the AquaFarmBuddy.com Community

We strive to create dialogue with users of our AquaFarmBuddy.com Community and encourage you to share content via the AquaFarmBuddy.com Community in accordance with these Rules (Contribution). To help us do that, we try to monitor the AquaFarmBuddy.com Community during normal SA business hours (9am-5pm GMT+2, Monday to Friday, excluding public holidays). 

We will try to check that all submissions to the AquaFarmBuddy.com Community comply with our acceptable use standards described below (Acceptable Use Standards) as soon as reasonably practicable after publication.

If in our opinion an individual makes use of the AquaFarmBuddy.com Community in breach of these Rules, we reserve the right to remove, or to disable access to, any Contribution, and to terminate, suspend or change the conditions of their access to the AquaFarmBuddy.com Community without prior warning. We also reserve the right to bring legal proceedings against any individual for a breach of the Rules, or take such other action as we reasonably deem appropriate.

We expressly exclude our liability for any loss or damage arising from the use of the AquaFarmBuddy.com Community by any person in contravention of these Rules.
While we try to moderate the AquaFarmBuddy.com Community, we are not legally responsible for any material posted by third parties and we may stop, or suspend, moderating the AquaFarmBuddy.com Community at any time.

Important points

• The views expressed by any individual within the AquaFarmBuddy.com Community are those of the individual and do not necessarily reflect the views of AquaFarmBuddy.com.
• Any medical advice or information posted to the AquaFarmBuddy.com Community should not be regarded as advice on which any reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by a user of the AquaFarmBuddy.com Community, or by anyone who may be informed of any of its contents. You must always seek medical advice from your doctor or a suitably qualified medical professional.
• Any advice or information posted to the AquaFarmBuddy.com Community should not be accepted as true or correct. It is up to individual users to check the validity of any advice or information before relying on it, especially where the consequences of following it could be serious.
• Sometimes AquaFarmBuddy.com automatically follows back users which follow AquaFarmBuddy.com profiles within the AquaFarmBuddy.com Community. A follow-back does not constitute an endorsement; the same applies to re-tweeting or sharing messages posted on accounts that AquaFarmBuddy.com does not own, or marking them as ‘favourites’, or otherwise sharing information on a different platform.

Minors (Under 18)

The AquaFarmBuddy.com Community is intended for use by individuals aged 18 years or more. Minors must get permission from their parent or guardian before using the AquaFarmBuddy.com Community. We recommend that parents who allow their children to use the AquaFarmBuddy.com Community discuss online safety with their children first and that parents endeavour to monitor any use of the AquaFarmBuddy.com Community. Minors should also be given guidance on how to use the AquaFarmBuddy.com Community safely and in a way that complies with these Rules.

Acceptable use standards

We want to create an open, caring and respectful AquaFarmBuddy.com Community. To help us do this, you agree that your use of the AquaFarmBuddy.com Community and your Contributions must:

• be accurate and genuinely believed
• avoid quoting out of context and include a credit for the original author as the source of material where possible
• comply with all applicable domestic, foreign and international laws that govern the content which makes up the Contribution

You also agree that your use of the AquaFarmBuddy.com Community and Contributions will not:

• be defamatory, unlawful, obscene, offensive, hateful, abusive, inflammatory, threatening, invasive of anyone’s privacy, or otherwise objectionable
• promote discrimination on grounds of race, sex, religion, nationality, disability, religion or belief, sexual orientation, being a transsexual person, or age
• infringe any intellectual property rights including copyright, design right, database right, patents, trade mark, moral or performer’s right or any other third party right
• be likely to harass, upset, alarm or cause distress to any other person
• contain an instruction, advice, or content that could cause harm or injury to individuals or to computers or systems
• encourage anyone to commit any unlawful or criminal act or condone any unlawful or criminal act
• give the impression that the Contribution emanates from AquaFarmBuddy.com (or any of its owners, administrators or moderators) if this is not the case, or impersonate any person, or misrepresent your identity or affiliation with any person
• contain any advertising

Whenever you upload material to the AquaFarmBuddy.com Community, or you make contact with other users of the AquaFarmBuddy.com Community, you must comply with our Acceptable Use Standards. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site is defamatory of them, a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

Copyright

By submitting a Contribution to the AquaFarmBuddy.com Community, you agree to grant AquaFarmBuddy.com a non-exclusive perpetual licence to use that Contribution and to waive your moral rights. Although you will still own the copyright in your Contribution, AquaFarmBuddy.com will have the right to freely use, edit, alter, reproduce, publish and/or distribute the material contained in your Contribution in any format and media. This licence will be free of charge, perpetual and capable of sub-licence. AquaFarmBuddy.com may exercise all copyright and publicity rights in the material contained in your Contribution in all jurisdictions, to their full extent and for the full period for which any such rights exist in that material. We reserve the right to display advertisements in connection with your Contribution.

Please also note that, in accordance with the Content Standards, you must ensure that your Contribution does not infringe any copyright, database right or trade mark of any other person. By submitting your Contribution to the AquaFarmBuddy.com Community, you are warranting that you have the right to grant AquaFarmBuddy.com the non-exclusive copyright licence described above. If you are not in a position to grant such a licence to AquaFarmBuddy.com, please do not submit the Contribution to the AquaFarmBuddy.com Community.

Data protection

If you are required to submit personal data directly to AquaFarmBuddy.com during the registration process, we will only use such data for administration and monitoring purposes and will not share your data with third parties unless legally required to do so.

Complaints

If you wish to complain about any Contribution posted to the AquaFarmBuddy.com Community, please contact us at admin@AquaFarmBuddy.com. When you submit a complaint, please (1) outline the reason for your complaint, and (2) specify where the Contribution you are complaining about is located.

We may request further information from you about your complaint before we process it. We will then review the Contribution and decide whether it complies with our Acceptable Use Standards. We will deal with any Contribution which, in our opinion, violates our Content Standards as described above (see section “Monitoring”). We will inform you of the outcome of our review within a reasonable time of receiving your complaint.

Changes to these rules

We may revise these Rules at any time. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you and will apply to you from the date the change was made. You agree to accept and comply with any changes to the rules if you use the AquaFarmBuddy.com Community after the change is made

Governing law and jurisdiction

These Rules are governed by and shall be construed in accordance with South African law and you irrevocably submit to the exclusive jurisdiction of the courts of South Africa and to settle any dispute or claim that arises out of or in connection with these Rules, their subject matter or formation. If any part of these Rules is deemed unlawful, void, or for any reason unenforceable then that part will be deemed severable and will not affect the validity and enforceability of the remaining parts

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Privacy Policy

Who we are

Our website address is: https://www.aquafarmbuddy.com.

AquaFarmBuddy.com is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected according to the highest privacy and protections standards adopted worldwide. We strive to ensure an effective data protection program which complies with existing law and abides by the data protection principles. However, we recognize our obligations in updating and expanding this program to meet the demands of the GDPR and other jurisdictions.

Our commitment

• Your information will not be shared, rented or sold to any third party
• We use some security measures to protect your non-public information from unauthorized users
• We give you the possibility to control the information that you shared with us (opt-out)

AquaFarmBuddy.com is committed to processing data in accordance with its responsibilities under the GDPR.

Article 5 of the GDPR requires that personal data shall be:

1. Processed lawfully, fairly and in a transparent manner in relation to individuals;
2. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes, further processing for archiving purposes in the public interest, scientific or historical research purposes shall not be considered to be incompatible with the initial purposes;
3. Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
4. Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
5. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
6. Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures

Notice

We will clearly inform you when information that personally identifies you (“personal information”) is asked for and you will have the choice to provide it or not. Generally, this information is requested when you [subscribe/install/download] to product updates, newsletters or other online services.

Usage

We use your personal information for the following purposes:

• To provide you information that will allow you to use our services
• To automatically customize your documents with your information
• To alert you of software upgrades, updates, discounts or other services from AquaFarmBuddy.com

We collect your email when your subscribe as a member or to receive our newsletter, in order to send your informational communications related to the Aquaculture and Aquaponics industry, such as their purpose and the best use you can make of them . We also collect your email to send you our promotional offers.

When you place your order with us, we collect your email in order to correspond during the process. We also collect your phone number in order to contact you in case these emails bounce back because of a typo in your email address and if we cannot ascertain what the correct email address is.

We also contact the phone number that is provided if we suspect that the cardholder’s credit card information has been compromised, i.e. used in a fraudulent way. Please note that we do not store any credit card information. We use PCI compliant 3^rd party payment gateways only.

We also use our clients’ email in order to notify of the release of updated versions of the software, new services or promotional offer

Consent

When you provide your personal information, you consent that it can be used for the above purposes and that Aquafarmbuddy.com is an authorized holder of such information. If you choose not to register or provide personal information, you can still use some sections of our website but you will not be able to receive additional services or access certain areas that require registration. When you activate your account, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page

Access to your information

You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information simply enter your profile area in your account or request that we send you this information.

Security of Information

AquaFarmBuddy.com is strongly committed to protecting your information and ensuring that your choices are honoured. We have taken string security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration or destruction. All sensitive data is stored behind firewalls on secure servers with restricted employee access.

We guarantee that all e-commerce transactions follow the latest security measures and use the best available technologies. Secure Sockets Layer (SSL) technology is employed when you place online orders or transmit sensitive information. SSL is one of the safest methods of passing information over the internet.

Retention of informationRetention of information

We retain information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted, whichever comes first. Additionally, we may retain information from deleted accounts to comply with the aw, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms and conditions of use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

EU and EEA Users’ Rights

If you are habitually located in the European Union or European Economic Area, we have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:

You have the right to access your personal data and, if necessary, have it amended or deleted or restricted. In certain instances, you may have the right to the portability of your data. You can also ask us to send marketing communications and not to use your personal data when we carry out profiling for direct marketing purposes. You can opt out of receiving email newsletters and other marketing communications by following the opt-out instructions provided to you in those emails. Transactional account messages will be unaffected if you opt-out from marketing communications.

What we do with the information you share

Your information is never shared outside the company without your permission. Inside the company, data is stored behind firewall on secure servers with restricted user access.

When you register to AquafarmBuddy.com , you asked to provide your contact information, including a valid email address. We use this information to send you updates about AquaFarmBuddy.com order confirmations and information about our services. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the products or services you ordered at that time.

We may on occasion require the help of other companies to provide limited services on our behalf, such as packaging, shipping and delivery, customer support and processing event registrations. We will only provide such companies with the information required for them to perform these services; these service providers are bound by strict privacy policies and are prohibited from using your information for any other purpose.

In very rare instances AquaFarmBuddy.com may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AquafarmBuddy.com or the site; (b) protect and defend the rights or property of AquaFarmBuddy.com and its family of websites and properties; and (c) act in urgent circumstances to protect the personal safety of users of AquaFarmBuddy.com , its websites, or the public.

How to opt-out

We provide users with the opportunity to opt-out from receiving updates on our products, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page

Does AquaFarmBuddy.com privacy policy apply to linked websites?

Our Privacy Policy applies solely to information collected on our website. The Site contains links to web sites of third parties. AquaFarmBuddy.com is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information. AquaFarmBuddy.com adheres to industry recognized standards to secure any personal information in our possession, and to secure it from unauthorized access and tampering.

However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions of personal information, or other users of the site may misuse or abuse your personal information that they may collect from the site.

AquaFarmBuddy.com uses third-party advertising companies to serve some of the ads on our Site. Please review our Cookie Policy for all details. These third-party advertising companies generally employ cookie and 1 x1 pixel gifs or web beacons to measure and improve the effectiveness of ads for their clients. To do so, these companies may use anonymous information about your visits to our website and other websites but will not collect any information which can personally identify you or can be linked to you. This information can include: date/time of banner ad shown, the banner ad that was shown, their cookie, and the IP address. This information can also be used for online preference marketing purposes.

If you want to prevent a third-party advertiser from collecting data, currently you may either visit each ad network’s web site individually and opt out or visit the NAI gateway opt-out site to opt-out of all network advertising cookies. Click Here for the NAI gateway opt-out site.

This site will also allow you to review the third party advertising companies’ privacy policies.

Changes to this Policy

If we make changes to our Privacy Policy, we will post these changes here so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use your information in a manner different from that started at the time it was collected, we will notify you by email.

Enforcement Policy

If for some reason you believe AquaFarmBuddy.com has not adhered to these principles, please notify us and we will do our best to promptly make corrections

Questions or Comments

If you have questions or comments about this privacy policy, please email us at:

AquafarmBuddy.com

admin@Aquafarmbuddy.com

For information about how to contact AquaFarmBuddy.com please visit our contact page Click here

Dated May 2020

What personal Other data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies Policy

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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